Content is exploding at an unprecedented speed and scale. Organizations across industries must organize and manage their information so they can reach and influence audiences, remain compliant with regulatory requirements, keep sensitive information safe, and archive and access their documents. We deliver a range of services that make it easier for you to manage content—safely and with full transparency.
CONTENT MANAGEMENT
We deliver a range of content management solutions—from our proprietary financial content management system CAPS to services that help you manage copy and image assets across multiple output technologies. We create and manage complex content, handle audit trails and process governance, and ensure full compliance for regulated content.
DOCUMENT CREATION, MANAGEMENT, AND ARCHIVING
Create: Proven, state-of-the-art composition platforms, professional customer service and proofreading staff and secure infrastructure are the cornerstones of document creation and management processes that help ensure your documents and projects get completed in a timely and cost-efficient manner.
Manage: Data integration capabilities span platforms, protocols, and data formats and our system processes are time tested and ISO certified, complying with the strictest data security standards—including those of HIPAA and HITRUST—as well as SEC requirements.
Archive: Document archiving is a powerful tool for accessing documents we have created or fulfilled. Clients in highly regulated industries such as health care, financial services, and insurance require document archiving and access capabilities that meet their compliance and business requirements.
We take our commitment to keeping our customers’ data secure. In fact, we’ve been awarded both ISO 9001:2015 and ISO 27001:2013 certifications for effective implementation of quality and information management. Such certifications demonstrate our continued commitment to service delivery, data security, and business continuity.
As document creation and management practices have transitioned from physical to digital channels, document security requirements have accordingly increased exponentially. We recognize that the confidentiality and safety of sensitive documents are critical, which is why we have instituted industry-leading best practices that ensure our clients their information is safe and secure.
Our proficiency in handling data is further enhanced by the tools we use for rules-based data transformations. Often, the data we receive requires enhancement whether based on inclusion or exclusion rules, campaign selection, data point appends, postal optimization, or more. Our Web portal takes this essential service even further by providing client stakeholders with the ability to create, revise, and implement business rules directly.
Data represents the lifeblood of today’s businesses. That means marketers must precisely align their messages with the needs and interests of their audiences. To be effective in targeting the most likely audience with the right message, marketers’ data has to be current, clean, complete, and sortable in many ways. Our data management solutions enable you to target your audience for maximum relevance.