Change Management – Simple vs. Complex IT Changes

Some examples of “Simple” tasks which do not need formal change management approval are:


• Tasks that have defined processes and where the impact is limited to non-essential systems or where changes won’t impact the quality or integrity of our output and services.
• Password resets
• Application Security –Change in roles
• User requests for training –
• Email Distribution List changes
• Adding a new PC
• PC Software installation or upgrade
• Access to specific drives
• OS patches
• Increase space allocation for existing systems
• Replacing/changing tape drives in the tape library
• Minor “cosmetic” or pre-/post-installation items, browser settings or bookmarks
• Granting access controls
• Data destruction within established guidelines
• Configuration of hardware that is not currently in a production state – This applies to Sandbox, DEV and QA systems
• Edits made to client documents relating to onboarding or variable data page composition assuming testing and proofing to include client approvals.

Operational activities that must progress through the formal Change Management Procedure. Some examples of “Complex” tasks are:

Any change that could impact multiple systems or the integrity of our output and services
• Configuration or Data ETL Changes
• Custom Enhancements
• New campaigns and applications
• Changes to page composition or imposition workflows for established campaigns
• New workflows
• Hardware Installations (Server, Network…)
• Upgrades to infrastructure or core workflow systems
• Firmware upgrades to Production environments

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      Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast of the Semantics, a large language ocean. A small river named Duden flows by their place and supplies it with the necessary regelialia. It is a paradisematic country, in which roasted parts of sentences fly into your mouth. Even the all-powerful Pointing has no control about the blind texts it is an almost unorthographic life One day however a small line of blind text by the name of Lorem Ipsum decided to leave for the far World of Grammar. The Big Oxmox advised her not to do so, because there were thousands of bad Commas, wild Question Marks and devious Semikoli. The Big Oxmox advised her not to do so, because there were thousands of bad Commas, wild Question Marks and devious Semikoli. A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart. I am alone, and feel the charm of existence in this spot, which was created for the bliss of souls like mine.

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